This form is intended for users of SAS Computing's AirSAS wireless network. If you are having problems setting up or using AirSAS, please fill out the form below and a member of our wireless support team will contact you shortly.

1. Full Name:
   
   
2. Full Email Address:
   
   
3. Daytime Phone Number:
   
   
4. Best time to reach you between 9 am and 5 pm, Monday through Friday:
   
   
5. Pennkey Username (if you have one):
   
   
6. Student status:
   College Undergrad
   SAS Grad
   Faculty
   Staff
   Faculty and Staff should contact their LSP for assistance.
   
   Other (specify in description)
   
   
7. Operating System: please select PC Macintosh Other
   If other, please specify your operating system in the description area.
   
   
8. MAC Address:
   For instructions on how to find your MAC address please click here.
   
   

9. Please provide the following information. If applicable, please include a history of the problem and details on what you did to try to solve the problem. Be as specific as possible, and be sure to include any relevant error messages exactly as they appear.
   1) Building and room number where problem occured: 2) Date/time of the problem: 3) Brief description of the problem: