General Computing Help for SAS Students

The form is intended for questions or comments that do not involve email or wireless systems. If you need help with email, please see our email help form.

SAS faculty and staff: if you need help, please consult the local support provider (LSP) for your department.

Students, please check our online documentation for the answers to common questions.

Please tell us who you are.

  1. Full Name:
  2. Full SAS Email Address:
  3. If you're having trouble accessing your SAS email, please provide an alternate email address where we can contact you:
  4. Phone Number:
    If we need to reach you by phone, let us know when you are most likely to be available
  5. Pennkey Username (if you have one):
  6. PennCard ID Number: (the middle eight numbers)
  7. Student status:
    College Undergraduate
    LPS Undergraduate
    LPS Graduate/Post-bac
    SAS Graduate
    Fels
    Organizational Dynamics
    ELP
    Other (specify in description)


  8. What type of problem or question do you have?

  9. Please describe your comment, suggestion or problem. For problem reports, please be as specific as possible. Paste in any relevant error messages..
  10. What type of system are you using
    Operating system:

A few minutes after you submit this form, an automatic response from the SAS Computing Student Help Desk will be sent to the email address you provided above.