University of Pennsylvania
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Configuring Apple Mail for Mac OS X 10.3 and higher
for Access to Facstaff.sas Mail Server



Steps to take before proceeding:

  • You will need to ensure that your antivirus program is not set up to scan incoming or outgoing email messages for viruses. If you have Symantec Antivirus Corporate Edition (SAV), please see here for instructions on disabling the scanning.
  • You must create a new profile if you are using an existing email client. Editing an existing account profile may cause problems and is not recommended.

Apple Mail 1.3.x+ on Mac OS X 10.3+

  1. Launch Apple Mail.
  2. Click on the Mail menu and choose Preferences.
  3. In the Preferences menu, the General category will likely already be selected. If not, select it.
  4. If you want Apple Mail to be your default email reader, then choose it.
  5. Change the Check for new mail setting to Every 15 minutes.
  6. Click on the Accounts category, and select the Account Information tab.
  7. For Description and for Email Address, enter your email address for facstaff.sas in the form of username@sas.upenn.edu.
  8. Enter your full name in the Full Name field.
  9. Enter facstaff.sas.upenn.edu in the Incoming Mail Server field.
  10. Enter your facstaff.sas username in the User Name field.
  11. Enter facstaff.sas.upenn.edu in the Outgoing Mail Server (SMTP) field.
  12. Click Server Settings. Check the box for Use Secure Sockets Layer (SSL).
  13. Turn SMTP authentication on. From the Authentication dropdown menu, select password. Enter username and password. Click OK.
  14. Click on the Advanced tab.
    1. Enter INBOX in the IMAP Path Prefix field.
    2. Select Use SSL. Note that the port number will show 993 for IMAP.
  15. Save your settings.
  16. Close and relaunch Apple Mail to ensure that settings take effect.
  17. Send yourself a test message and ensure that you can send and receive mail.
  18. If you have problems, contact your support provider: Find out who this is here.

 

For Help with Configuring Apple Mail, contact your local support provider

  • Staff and Faculty: please see here to find out who that is.
  • If your LSP is unable to help you, you may also contact us at the Mail.SAS Help Desk by filling out a problem report form here.



Last modified: 2007-07-16
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