Computing Services and Support for SAS Faculty and Staff
Here are the most common topics in computer support for faculty and staff members.
- General Computing Support
- General computing help for faculty and staff is provided at your campus location or through email by your Local Support Provider (LSP). You can find out who your LSP is (in SAS academic departments and in SAS centers, programs, and institutes).
- Desktop Computers
- The SAS desktop computer allocation program provides computers to eligible SAS faculty and staff. Please check with your LSP for more information about eligibility for this program. If you wish to purchase a computer with departmental, research, or grant funds, please first consult our recommendations and policies regarding purchasing desktop computers, and find out which hardware and operating systems we support. More information about desktop computing is available here.
- SAS Email Services
- Faculty and staff of the School of Arts and Sciences are eligible for email accounts. Since 2006, most SAS faculty and staff use our Facstaff.SAS server. Help for Facstaff.SAS is here.
- Information Security and Privacy
- Because we handle valuable and sensitive information and because hackers and con artists are a constant threat, following our recommendations and guidelines regarding security and privacy is imperative. It is vital to install antivirus software and keep it up to date.
- Teaching Resources
- Visit Instructional Technology & Pedagogy Support Services for Faculty for an overview of what services are available and how to get help with technology for teaching.
- Useful Links and Contacts
- We've compiled a handy list of resources for teaching, course management, advising, research, and more.
- Databases and Administrative Data
- Institutional Research and Application Development (IRAD) provides a variety of specialized data services, including: database applications, database consulting, and data retrieval.
- Meeting Maker Calendaring System
- SAS Computing provides a shared calendaring service via Meeting Maker software. Meeting Maker allows both individual and group scheduling. People, locations, and resources can all have accounts, and meetings can be scheduled both to invite individuals and to block out time with a room or resource. More information about Meeting Maker is available.
- File Servers and SAS Active Directory Accounts
- SAS faculty and staff use Windows Active Directory (AD) accounts to access many network resources, including departmental shared drives (file shares) and individual storage spaces on the SAS central fileservers (U:\ drive).
- SAS Data Backup System
- SAS provides a service for all faculty and eligible staff to allow critical administrative and academic data to be backed up to a file server, which is then backed up to tape on a nightly basis.
- Wired and Wireless Networking
- SAS Computing staff work in close coordination with ISC Networkling to manage and support the wired and wireless networks used thoughout SAS buildings.