Computing Services and Support for SAS Faculty and Staff

  • Faculty & Staff

Common topics in computer support for SAS faculty and staff members

Getting Help

Your Local Support Provider (LSP) provides computing help for faculty and staff at your campus location or through email. You can find out who your LSP is.

Useful Links and Contacts
We've compiled a handy list of resources for teaching, course management, advising, research, and more.
Get Started Accessing Electronic Resources in SAS
Here are the first steps to get new faculty and staff members on board.
Desktop Computers
The SAS desktop computer allocation program provides computers to eligible SAS faculty and staff. Please check with your LSP for more information about eligibility for this program. If you wish to purchase a computer with departmental, research, or grant funds, please first consult our recommendations and policies regarding purchasing desktop computers, and find out which hardware and operating systems we support. More information about desktop computing is available here.
SAS Email Services
Faculty and staff of the School of Arts and Sciences are eligible for email accounts. Since 2006, most SAS faculty and staff use our Facstaff.SAS server. Help for Facstaff.SAS is here. The School of Arts & Sciences is currently in the process of moving our email systems for faculty and staff to PennO365.  Most users should be moved to the new system by the end of March 2016.  If you have been migrated to PennO365 you can access your account here and you can find help for your PennO365 account here.
Information Security and Privacy
Because we handle valuable and sensitive information and because hackers and con artists are a constant threat, following our recommendations and guidelines regarding security and privacy is imperative. It is vital to install antivirus software and keep it up to date.
Teaching Resources
Visit Instructional Technology & Pedagogy Support Services for Faculty for an overview of what services are available and how to get help with technology for teaching.
Databases and Administrative Data
Institutional Research and Application Development (IRAD) provides a variety of specialized data services, including: database applications, database consulting, and data retrieval.
File Servers and SAS Active Directory Accounts
SAS faculty and staff use Windows Active Directory (AD) accounts to access many network resources, including departmental shared drives (file shares) and individual storage spaces on the SAS central fileservers (U:\ drive).
SAS Data Backup System
SAS provides a service for all faculty and eligible staff to allow critical administrative and academic data to be backed up to a file server, which is then backed up to tape on a nightly basis.
Wired and Wireless Networking
SAS Computing staff work in close coordination with ISC Networkling to manage and support the wired and wireless networks used thoughout SAS buildings.