Below is a list of links and contacts that faculty and staff members may find helpful.

Help with Fixing Your SAS Computer

• Computing help for faculty and staff is provided by your Local Support Providers (LSPs).
• SAS Computing
• Computer Fixer (recommended service for computers not owned by SAS)

Supported Technology

• Software products supported at Penn
• Operating systems supported in SAS
• Hardware configurations recommended in SAS
• PennConnect DVD (currently recommended software)

Course Management

• Courses inTouch (CiT): class lists, online grading, course problem notices
• Help and access information for the Online Grading system
• Help for Course Problem Notices (CPN)
• Blackboard course web sites: Blackboard login, Blackboard links and contacts
• Class Mailing Lists from lists.upenn.edu (see our page Class Mailing Lists for information)
• Registrar
• Classroom Finder (Classroom Technology Services)
• Online Course Evaluations (Frequently Asked Questions; Evaluation Response Reports)
• Midterm Course Evaluations

Teaching Resources

• Instructional Technology & Pedagogy Support Services for Faculty (a consolidated list)
• Center for Teaching & Learning (approaches to improving instruction)
• Engaging Students Through Technology (blog)

Research Resources

• Services for Researchers (Office of the Vice Provost for Research)
• Office of Research Services
• Center for Technology Transfer (patents, copyrights, trademarks)
• Research at Penn (e-publication)
• Scholarly Commons@Penn for SAS (repository of research)
  

Technology Facilities for Instructors

• Multi-Media Services: equipment loan, videoconferencing, and other media services
• Language Resource Center
• Weigle Information Commons (WIC) and Vitale Digital Media Lab in Van Pelt Library

Academic Advising & Administration

• Advisor inTouch (AIT): access and assistance
• Major Advising Program (MAP)
• College General Requirement Course List
• Institutional Research Query Database (IRQDB)
• External Credit Evaluation Tool (XCAT): Contacts for XCAT
• Student Record System (SRS) Help and Contact Information
• Course Search & Schedule Planning Tool
• group.sas mailing lists (mailing lists for SAS groups)
• Web Design Services for Departments and Centers
• Survey Builder (see database applications for information)
• Web Form Handler (see database applications for information)

Security, Privacy, & Acceptable Use

• Penn Computing Security and Privacy
• Basic Information Security for Instructors and TAs
• PennKey ID and password
• One Step Ahead (Security Tips)
• Computer Security
• Privacy
• SAS Spam Shield (Proofpoint spam protection)
• Anti-Virus Software
• Security and Privacy Impact Assessment (SPIA)
• Record Retention Schedule
• Secure Share (secure file exchange on the web — see information page)
• Policy on Acceptable Use of Electronic Resources at Penn
• Acceptable Use of mail.sas

Learning about Technology

• Technology Training Services
• WICshops (workshops at the Weigle Information Commons), including Technically Speaking

University Links

• Penn Portal
• U@Penn (information about your employment and benefits)
• Penn Computing (ISC): university-level computing and communication services
• Penn Computer Connection (academically priced computer equipment and software)
• PPS: PennNet Phone Services: VoIP (Voice over IP) telephone and voice mail service (What is PennNet Phone?)
• Green IT (environmentally conscious computing)
• Office of Software Licensing (site licenses)
• Penn Web Style Guide
• Penn eCards (Greetings from Penn)

Who, What, When, Where

• Penn directories of students, faculty, and staff: find a person or update directory listings
• Penn Directory Search for mobile devices (www.upenn.edu/mdir)
• Academic calendar
• Campus maps
• Penn A-Z (alphabetical list of Penn entities)

SAS Division Pages

• School of Arts & Sciences (SAS): academic departments
• The College (undergraduate division of SAS)
• College of Liberal and Professional Studies (LPS), formerly known as College of General Studies (CGS)
• Graduate Division (GAS)
• Finance and Administration (FAS)