Mobile Device FAQ

Here is information about accessing PennLive email on mobile devices, including Blackberry and iPhone.

    General Mobile Device Information

  • Can I check my mail using my mobile phone?
  • Is it possible to export your contacts from Penn Live into a CSV text file?
    (the format that is commonly used for transfering contacts)

    Blackberry Support

  • How do I set up my blackberry's mail client?

    IPhone Support

  • How do I set up my IPhone's mail client?



    General Mobile Device Information

    Can I check my mail using my mobile phone?

    Yes. There are a two ways to check your Penn Live mail using an Internet-enabled mobile phone:

    1. Using a mail client on your phone - If your mobile phone has a mail client installed, you can configure it to check your Penn Live mail via a POP connection. Instructions for blackberries and Iphones are below.

      NOTE: We recommend using the "Leave Messages On Server" option if your client supports it. If you do not use this setting, your messages will download on your phone and be removed from the server.

    2. Using your phone's web browser - If your mobile phone has a web browser, point it to: http://mobile.live.com/portal/

      This portal includes a webmail interface optimized for mobile devices. You can sign in with your Penn Live ID (e.g. bfranklin@sas.upenn.edu) and password.

       

     

    Is it possible to export your contacts from Penn Live into a CSV text file?
    (the format that is commonly used for transfering contacts)

    Yes. Log in to Penn Live through the web interface at http://mail.live.com Then click OPTIONS and select export contacts. This will download your contacts to your local computer.

    Go back to the top of this page

    Blackberry Support

    How do I set up a Blackberry to receive Penn Live email?
    Instructions on how to set up your blackberry using your carrier's account can be found here.

    Here are a few of the common wireless service provider's BlackBerry Internet Service web sites.

    When prompted to setup an existing email account, make sure that you are using your new Penn Live password. If you are unsure of the password, you can reset your password here.

    If prompted, make sure that you enable SSL. This option usually comes in the form of a checkbox.

    If necessary, here is the Penn Live server and port information.

    Incoming Mail Server:

    server name: pop3.live.com
    protocol: POP3, using SSL
    port: 995


    Outgoing Mail Server:

    server name: smtp.live.com
    protocol: SMTP, using SSL
    port: 25

    IPhone Support

    How do I set up an IPhone to receive Penn Live email?
    Instructions for setting up your iPhone are below. Most of the information was copied from the iPhone help docs with relevant information supplied when necessary.

    You can set up and make changes to an email account directly on iPhone.

    Changes you make on iPhone to an email account synced from your computer are not copied to your computer.

    Enter account settings directly on the iPhone.

    1. If this is the first account you're setting up on iPhone, tap Mail. Otherwise, from the Home screen choose Settings > Mail > Accounts > Add Account.
    2. Choose your email account type: Other.
    3. Enter your account information:

    Select a server type - POP - and enter your account information.
    * Your email address
    * The email server type (POP)
    * The Internet host name for your incoming mail server: pop3.live.com
    * The Internet host name for your outgoing mail server: smtp.live.com
    * Your user name and password for incoming and outgoing servers: enter your full email address (e.g. bfranklin@sas.upenn.edu)


    Here are the Penn Live protocol and port information.

    Incoming Mail Server:

    server name: pop3.live.com
    protocol: POP3, using SSL
    port: 995


    Outgoing Mail Server:

    server name: smtp.live.com
    protocol: SMTP, using SSL
    port: 25