Printing Help Request Form


Status message

You must login to view this form.
  • Students & Alumni

Overview | Labs & Kiosks | From Your Computer | Help

Use this form if you had trouble printing in one of the following locations:

  • Multi-Media Services (DRL)
  • Fisher-Bennett Hall Basement
  • 104 McNeil Building
  • Language Resource Center (440 Williams Hall)
  • Cohen Hall room 235

For problems printing in Penn Libraries, please contact Penn Library Administrative Services at 215-898-7567

For problems printing in College House labs, please see h

If your print job fails to print or you get damaged pages from the printer, support staff may be able to assist you in re-printing your job at no charge.  Support staff can be found in:

DRL - see the attendant at Multi-Media Services
McNeil Building - see SAS Computing staff in room 304

If you are unable to get assistance with a re-print, use this form to report the problem. We will provide a refund if it's impractical to provide a reprint.

We will only provide re-prints or refunds if you release your job and you receive damaged output from the printer, or no ouput at all.  We cannot provide re-prints if you find that you printed the wrong documents, or chose the wrong settings for single-sided or double-sided output.