IRCS Computing FAQ

SAS Computing - IRCS & Perception Psychology

Frequently Asked Questions concerning computing services provided to the Institute for Research in Cognitive Science & Perception Psychology

Many computing resources can be found online:
http://www.sas.upenn.edu/computing/help
http://www.sas.upenn.edu/computing/ircs
http://www.upenn.edu/computing

Email to is the best way to contact our office.  For walk in office hours please see my office hours schedule, phone calls to 484.238.0682 are also welcome.

1. What free software is available from the university?

Site Licensed and free software for both on-campus and off-campus use, and for both university-owned and personally owned PC and Macintosh computers is available online at the Office of Software Licensing website. The same software is also made available in the fall and spring on the PennConnect DVD which is available for pickup in the SAS Computing Physics LSP office, DRL 2e6. Software commonly included in this category is anti-virus, web browsers, file transfer programs, and email clients. The mathematics program Maple is also available for install on university-owned computers. Contact to confirm eligibility and borrow the install disk.


2. What software is available at a discount from the University?

The Office of Software Licensing website lists terms and pricing of software packages available for purchase by university funds for use on university-owned computers. Software for purchase by both departmental and personal funds is available from the Computer Connection in the bookstore.


3. I need an Ethernet cable in my office, or I need a longer cable than the one in my office.

SAS Computing provides Ethernet cables free of charge for on-campus use. If your current cable is too short, please bring it to WAL-427C to exchange it for a longer cable.


4. I can’t connect my computer to the network.

Instructions for connecting can be found online at these websites: Wireless Wired


5. Can I get a static IP address in DRL?

If you need to connect to the computer remotely, a static IP is recommended. Please submit this form, or stop by DRL-2E6.


6. What printers are available? Is color printing available?

Department use printers, locations, and configuration instructions for black and white laser printing are available here. There are no department-wide color printers for general use.


7. Can I get a username@physics.upenn.edu email address?

If you have a username@sas.upenn.edu address, email sent to username@physics.upenn.edu will also reach your SAS email account. To use physics.upenn.edu as your outgoing email address, just configure it in your email client.


8. Am I eligible for an SAS Allocations computer?

Please contact to determine Allocations eligibility.