Accessing University of Pennsylvania Math Department Electronic Resources
Grad Student Instructions
Welcome to the University of Pennsylvania. This document will lead you through the process of accessing the University’s computing resources. If you have any questions, please contact the Math Department’s Local Support Provider (LSP).
IT Support Specialist, Sr.
Step 1 – Get your Penn Identity Card (PennCard)
For access to most University systems (payroll, email, canvas, etc), a PennKey username and password are required. Unless you’ve made arrangements in advance of your arrival, you will receive a PennKey Setup Code when you obtain your PennCard. You must wait 24 hours after you are entered into payroll, before you can obtain a Penncard.
To get your PennCard, go to the Franklin Building PennCard Center (3451 Walnut Street, Suite 150). Remember to bring a Photo ID such as a driver’s license or passport. There, your picture will be taken for your PennCard, your new PennCard will be issued, and a new Pennkey Setup Code will be printed. Please see the PennCard webpage for identification requirements:
Step 2 – Getting your “PennKey” for Internet Access to Penn’s Network
After you obtain your PennKey Setup Code at the PennCard Center, you may return to the Math Department Main Office (4w5) to use the computer (or any other networked computer) to register your Pennkey. Visit the PennKey website to complete your PennKey registration:
There is a 10 min delay before the PennKey is activated.
Please Note: Once you have chosen a PennKey, it cannot be changed, and your email address name will be based upon your PennKey. If you dislike all the computer generated PennKey options offered by the application, exit the registration application and email firstname.lastname@example.org.
Step 3 – Getting your New Computer Accounts
Wireless networking is available in many locations in DRL and on campus.
In order to gain access, you need to configure your computer in advance.
See the below link for directions.
If you'd like to use wired networking, please register your computer's Wired Ethernet Adapter here:
Instructions for determining your computer's MAC address can be found here:
As a SAS student, you are provided with a SAS email address based on your PennKey. For example, if your PennKey is "bfranklin", your email address will be " ". This is the address that is entered for you in the Penn directory and is the address that your professors, advisors and others at Penn will use to communicate with you.
When you sign up for your SAS email address, you will be prompted to provide a forwarding address. All mail sent to your @SAS email address will be delivered to that forwarding address.
For example, if your SAS address is email@example.com and you set firstname.lastname@example.org as your forwarding address, then any mail sent to will be delivered to . You would log into email@example.com to check your mail.
For more information about setting up your SAS email, please visit our email options page
Departmental UNIX Account (hans.math.upenn.edu)
The math department runs a Linux server named “hans.math.upenn.edu”. It provides web hosting and backed up file storage for the Linux desktops. All “hans.math” account holders will also automatically gain login access to the math Linux desktops. For an account on hans.math.upenn.edu, please see Monica Pallanti. She will need your Penn ID Number (found on your PennCard).
The math department deploys Linux based desktops for all grad students, and faculty or staff members who request them. The home directories for the math Linux desktops are hosted on hans.math. Home directories are currently backed up every 4 hours but are subject to file quotas (an hourly snapshot is also available on hans.math under /home.snapshot). Additional local storage (which is not backed up) is provided under /local_storage. (Caution: Linux machines are updated yearly and material not backed up may be deleted.)
You can find out more about canvas at this link: https://www.sas.upenn.edu/computing/canvas
You can log into canvas using this link: http://canvas.upenn.edu/
For information on installing departmental printers, visit this link:
There are many more options and and electronic solutions available that aren't listed in this Document.
Please visit the SAS Computing page for additional information that isn't listed.