Freshservice

• Getting Started with Freshservice
• Freshservice FAQ
  
• Reporting Classroom Issues
• Classroom email aliases for Freshservice

MMS Studio

• File Management and File Delivery Procedures
• Rack system 101 (converting audio and video)

Panopto

• Panopto Request Information
• The Panopto Guide Page

Links

• Freshservice
• Slack
• Cheqroom
• Zoom@SAS
• MMS Home Page
  
• MMS Staff list
  
• O365
• Canvas
• Panopto
• Penn+Box

Utilities

• Classroom Schedules and Features
• Maps
• UPenn Directory
• SAS Buildings, Addresses, and Building Administrators
• LSPs by department
• LSP and Building Administrators
  
• Dispatch List 
• Cheqroom Reservation & Checkout Instructions
• Penn Wireless Overview
• JoinNow/Connecting to AirPennNet
• PennKey Help/Troubleshooting
• 2FA Enrollment
• 2FA Troubleshooting 
• Classroom Lecture Recording (with Zoom/Canvas LTI setup)

Request Forms

• MMS Computer Labs
• MMS Equipment Loan
• Blu-ray Player Request Form
• MMS A/V Recording and Editing
• MMS Conversions and Duplication
• PCPSE Auditorium AV Request Form
• PCPSE Forum AV Request Form

 

CTS Contact Information

215-898-9550

 

updated by cpass on 11/16/2023