SAS Computing Physics & Astronomy LSP Office - FAQ

SAS Computing Physics & Astronomy LSP Office

Frequently Asked Questions concerning computing services provided to the Department of Physics and Astronomy

Many computing resources can be found online:
https://www.sas.upenn.edu/computing/help
https://www.sas.upenn.edu/computing/physics
https://www.upenn.edu/computing

Email to is the best way to contact our office. Walk-ins to DRL-2E6 between 9AM and 5PM as well as phone calls to 215-898-8148 are also welcome.

1. What free software is available from the university?

2. What software is available at a discount from the University?

3. I need an Ethernet cable in my office, or I need a longer cable than the one in my office.

4. I can’t connect my computer to the network.

5. Can I get a static IP address in DRL?

6. What printers are available? Is color printing available?

7. Can I get a username@physics.upenn.edu email address?

8. Am I eligible for an SAS Allocations computer?

9. Do you know where I can recycle my printer toner/ink cartridges?

10. Is there a color printer available for me to use?

11. Is there a public scanner available for me to use?

12. Can I have a mailing list set up for my class/group/project?

 

Site Licensed and free software for both on-campus and off-campus use, and for both university-owned and personally owned PC and Macintosh computers is available online at the Office of Software Licensing website. The same software is also made available in the fall and spring on the PennConnect DVD which is available for pickup in the SAS Computing Physics LSP office, DRL-2E6. Software commonly included in this category is anti-virus, web browsers, file transfer programs, and email clients. The mathematics program Maple is also available for install on university-owned computers. Contact to confirm eligibility and borrow the install disk.

 

The Office of Software Licensing website lists terms and pricing of software packages available for purchase by university funds for use on university-owned computers. Software for purchase by both departmental and personal funds is available from the Computer Connection in the bookstore.

 

SAS Computing provides Ethernet cables free of charge for on-campus use. If your current cable is too short, please bring it to DRL-2E6 to exchange it for a longer cable.

 

Instructions for connecting can be found online at these websites: Wireless Wired

We also have fliers available with wireless and wired connectivity information on the outside of our 2e6 office door. If you still cannot connect, please contact us for assistance.

 

If you need to connect to the computer remotely, a static IP is recommended. Please submit this form, or stop by DRL-2E6.

 

Department use printers, locations, and configuration instructions for black and white laser printing are available here. There are no department-wide color printers for general use.

 

If you have a username@sas.upenn.edu address, email sent to username@physics.upenn.edu will also reach your SAS email account. To use physics.upenn.edu as your outgoing email address, just configure it in your email client.

 

Please contact to determine Allocations eligibility.

 

Any empty toner or inkjet cartridges that you have (including home use) you can drop off at DRL-2E6 during office hours and we will take care of recycling them through the university's printer cartridge recycling program.

 

Unfortunately there are no color printers available for departmental use. An often used alternative by members of the department is the SEAS Copy Center, which can be reached at 215-898-8115.

 

Yes.  The copier in the copy room (DRL-2E2) can also function as a scanner, for more information please see this link.

 

Yes, if you need a mailing list set up one can be set up on the SAS Mailman list server. Just send an email to requesting a list be created, you should also include what you would like the list to be named. The list name should be non-pennkey compliant (so, longer than 8 characters or including a dash. If your list's purpose is for a class these are automatically created by the registrar, for more information please see this page.