What’s New

News & Announcements from SAS Computing

Facstaff Mail Issues for Some Users: RESOLVED

As of 11AM on 12/16 we believe the system is stabilized.  We are still diagnosing the larger hardware issue and monitoring the system closely, but we hope to avoid further outages during busin

RESOLVED: Facstaff networking issue

This issue was resolved as of noon.  Thank you.

 

Enable IPFW on Mac OS X

Apple's OS X includes two firewalls, but only one, the application firewall, is often utilized by end users.  When you examine the firewall settings though the Settings panel, what you see is

Scheduled SAS Web Downtime: Tuesday August 6th - 5:30 PM

We are scheduling a short interruption (23 minutes) of web services at 5:30 PM on Tuesday, August 6, 5:30 PM. All SAS hosted web services will be unavailable during this interruption.

7/24 11:45AM: Interruptions to Facstaff SMTP (mail sending)

As of 11:45AM some facstaff users experienced problems sending mail.  The hardware problem that caused the issue has been routed around, and all services should be available.

RESOLVED: 1PM: Facstaff Problem Impacting Web Account Services

As of 1PM all services are restored.

 

Qualtrics

Qualtrics is an online service for creating and administering surveys. The School of Arts and Sciences has a site license for Qualtrics.

Email through Comcast

Some people using Comcast for their internet connections are experiencing problems sending email through Facstaff. It appears that Comcast disabled some ports recently.

If you're experiencing this problem, here are instructions for configuring Thunderbird.

Courses inTouch: "Invalid Browser" error

Iif you're trying to use the most recent version of Internet Explorer (version 10) to get to Courses inTouch, you'll get an error message that you're using an "invalid browser."  Use Firefox,

RESOLVED: Facstaff Web Account Services Currently Offline

As of 9:40AM all services are restored.

 

As of 8:15AM on 4/24, Facstaff Account Services is offline.  We hope to have this service restored by 10AM today.