Spring 2018

The Performance Imperative

Spring 2017
Course Number: 
GAFL 735 001
Monday 8:45pm-9:45pm

Gallagher, Matthew


Blauer, Beth

Primary Program: 
Fels Institute of Government
Course Note: 
Online Course Fee: $150 (in addition to course tuition and fees)
Course Description: 

The course will explore the critical role of performance measurement in improving management, particularly for public sector entities. This will include the examination of fundamental principles of performance measurement, the identification and application of different performance measurement techniques and strategies, and the evaluation of best practices within the field.  Topics to be covered will include the evolution and adaptation of "Stat-ing" (e.g., CompStat, CitiStat, StateStat), the relationship between performance measurement and financial management, and how performance measurement can be used to inform different analytic techniques.

On-campus meetings for Spring 2017 will be on Fridays from 9:30am-1pm on Jan. 13, Feb.  17, Mar.  17, and Apr.  21 and on Saturdays from 2-5:30pm on Jan 14, Feb.  18, Mar.  18, and Apr.  22.  The class will meet online weekly on Mondays 8:45-9:45pm.