About

What is Online Learning at Penn?

Located in the School of Arts & Sciences, Online Learning collaborates with Penn faculty on aspects of instructional design, digital pedagogy, and multimedia educational productions including:

  • Fully Online, For-Credit Courses
  • Massive Open Online Courses (MOOCs)
  • Online Student Communities
  • Flipped and Hybrid Learning Experiences
  • Live Broadcasts of Information Sessions and Educational Events   

Who is Online Learning?

Dr. Jacqueline Candido is Director of Online Learning for the University of Pennsylvania. In this role, she is dedicated to enhance the quality of online programs, increase student engagement and improve access to Ivy League education. Jackie’s team is focused on building and supporting online & blended courses and communities for the School of Arts and Sciences. Her team in Online Learning provides full technology and design support to faculty transitioning courses to the online environment. The team also manages a studio for broadcasting live sessions and producing high quality video and multimedia content for online and open learning.  Additionally, her division provides technical support for Penn students and faculty using online platforms.

Prior to her position at Penn, Jackie worked as the Associate Program Director of MIT’s EdNet Program. She also spent more than sixteen years working for Hewlett Packard Company in various positions such as systems engineer, trainer, learning technology specialist, and worldwide program manager. Jackie has managed complex global projects including instructional design and delivery for new products in the US, Europe, and Asia. She has created educational programs for industry, government and academic settings, using a variety of technologies including online learning. Jackie is dedicated to integrating technology and active, engaged learning techniques into curriculum. She also has extensive experience facilitating dozens of courses on a variety of topics.

Jackie received her Ph.D. in Educational Leadership and Learning Technology from Drexel University. Her research interests are in the area of online learning, people with disabilities, and educational technology. Jackie holds a B.S. degree in Information Systems and an MS degree in Education, both from St. Joseph’s University in Philadelphia. She is also an MIT Research Affiliate and an adjunct faculty member in The School of Education at Drexel University.

Dr. Benjamin Wiggins is the Associate Director of Online Learning at the University of Pennsylvania.  In this position, he oversees the production of massive open online courses (MOOCs) for the School of Arts & Sciences, for-credit online courses throughout Penn, and online communities of practice in Professional and Liberal Education.  Benjamin works closely with Penn faculty across disciplines to help them translate their lectures, assignments, and assessments to myriad online learning environments.  He also consults with faculty and other administrators on structured active learning projects (more commonly known as "flipped" classrooms) and helps curate instructional technologies for his division.

He holds a Ph.D. in American Studies from the University of Minnesota and has published peer-reviewed essays in Black Camera and Television and New Media.  He has also contributed to volumes from Intellect, the University of Chicago Press, and Johns Hopkins University Press.  He is currently preparing a manuscript entitled, Managing Risk, Managing Race: The Racialization of Actuarial Science in the United States, 1881-1948, which investigates how insurers and the United States government relied on the supposed neutrality of actuarial science to justify racially discriminatory risk management policies.  It argues that the use of race as a variable in the statistical assessment of risk transformed the nature of racism and, in turn, ushered racial disparities in health, wealth, and incarceration from the nineteenth century into the twentieth.  Benjamin teaches economic history in the Department of History at Penn.

Jordan Boggs is Online Learning's Education Technology Specialist. He focuses on coordinating technology to meet students' and instructors' needs, online pedagogy, and educational media. He holds a degree in linguistics from Ohio University.  In his spare time, he enjoys board gaming and film photography.

Angelina Conti is Online Learning’s Coordinator for Online Systems and Academic Support. She supports program communities in Canvas, helps develop and refine learning objects, and  oversees evaluation and assessment for online classes.  Before coming to Penn she was a Social Studies and English teacher at a small independent school in California.  Angelina holds a bachelor's degree from Haverford College in Anthropology and is currently pursuing an M.S.Ed. at Penn's Graduate School of Education.

Where is Online Learning?

Online Learning is located just off Penn's campus in the Science Center's 3624 Market St. building, suite 5W on the fifth floor.  In addition to our offices, our facilities include a soundproof studio equiped with two greenscreens, high-definition cameras, LED lights, editing suites, and broadcasting cababilities.

How Do I Get in Touch with Online Learning?

For online learning technical support, please contact:

online-learning@sas.upenn.edu

or

Jordan Boggs
Education Technology Specialist
215-746-2225
jboggs@sas.upenn.edu

For faculty, staff, or press inquiries, please contact:

Jacqueline P. Candido, Ph.D.
Director, Online Learning
215-898-4970
candido@sas.upenn.edu  

or

Benjamin Wiggins, Ph.D.
Associate Director, Online Learning
215-898-5580
bwiggins@sas.upenn.edu

Mailing address:

Online Learning
School of Arts and Sciences
University of Pennsylvania
3624 Market Street | Suite 5W
Philadelphia, PA 19104-3335