System Requirements for Online Courses

General Recommendations

It is recommended that all software (operating system, browser, Flash, Java, etc.) be completely up to date before the start of each online class.  Most online courses use Canvas for assignments, discussion and watching video.  Some online courses require synchronous sessions or live meetings as well (check your curse descripton or schedule).  Synchronous sessions are hosted online using Adobe Connec, so it is easy to login from any location.

For Canvas

This Learning Management System is used to host your course resources, video segments, discussion boards and other assignments

canvas logointernet explorer logochrome logosafari logo

  • We recommend a minimum screen size of 1024x600, which is the average size of a netbook.
  • We also recommend an internet connection no slower than a 512 Kbps download speed.
  • Windows XP SP3 and newer, Mac OS X 10.6 and newer, ChromeOS, iOS 7 and newer, and Android 2.3 and newer are supported.
  • The following browsers are supported:
    • Internet Explorer 10 and 11
    • Chrome 37 and 38
    • Safari 6 and 7
    • Firefox 32 and 33
    • Flash 14 and 15
    • Respondus Lockdown Browser

For more information, see the Canvas Guides on basic computer specifications for Canvas and Which browsers does Canvas support?.

For Adobe Connect

Used for synchronous, live class meetings.

Adobe Connect

  • For the best possible classroom experience, students are recommended to use a headset with a microphone. We recommend the Logitech ClearChat USB headset for best results.
  • We recommend a wired broadband internet connection with no slower than a 512 Kbps download speed. Cellular connections (4G, CLEAR, etc.) may not be fast or stable enough for a smooth class experience. Use at your own risk
  • We recommend Firefox for maximum compatibility and stability.
  • Users have experienced issues on both PCs and Macs with Chrome.
  • Windows 7 and newer as well as Mac OS X 7.4 and newer are supported. Ubuntu 12.04; Red Hat Enterprise Linux 6; OpenSuSE 12.2 are also supported.
  • There are mobile Adobe Connect apps for iOS (iPhone and iPad) and Android.
  • Adobe Flash Player 11.2 or newer is required.

For more information, see the official Adobe Connect tech specs page.

For Remote Proctor Now

A remote proctoring solution used in some classes.

  • Windows Vista or newer, Mac OS X 10.7 or newer.
  • Internet Explorer 8 or newer, Safari 5 or newer.
  • Flash 11.1 or newer, or Quicktime 7.6.3 or newer.
  • Minimum 200kbps Internet upload speed.
  • Date and Time must be accurate for your local time zone.
  • .Net Framework 2.0 or newer is required on PCs.

For more information, see the system requirements page.

For ProctorU

A remote proctoring solution used in some classes.

  • A webcam with 1280x720 resolution.
  • Windows 8 or OS X 10.9 or newer.
  • 1.6MBps Internet download and upload speeds.
  • 2GB RAM.

For more information, see the official ProctorU tech specs page.

For BlueJeans

BlueJeans is a video conferencing solution used in some classes.

  • Internet Explorer, Google Chrome, Firefox, & Safari
  • iOS and Android
  • Microphone & speakers required; headphones recommended; webcam optional
  • Telephone connection for audio is available

For more information, see the official BlueJeans tech specs page.

For Google Hangouts

Google Hangouts is a video conferencing solution used in some classes.

Supported browsers and operating systems

Hangouts supports the current version and the 2 previous major releases of the browsers listed below on a rolling basis.

  • Google Chrome 
  • Microsoft Internet Explorer (IE) 
  • Mozilla Firefox
  • Safari 

Hangouts supports the current version and the 2 previous major releases of the operating systems listed below on a rolling basis. 

  • Mac OS X
  • Windows
  • Chrome
  • Ubuntu and other Debian based Linux distributions

Specifications for sending and receiving messages

  • You can have a group Hangout with up to 100 people. 

Requirements and specifications for video calls

There are a few specifications and limitations of video calls that you should be aware of:

  • Video calls can have a maximum of 10 participants.
  • There's a 150 minute check-in to make sure you're still there (for Google Apps for Work, the check-in is after 12 hours).
  • You need to have a broadband connection to the Internet.

Processor Minimum Requirements:

  • Any 2 GHz dual core processor or greater.

Bandwidth

  • For 1:1 connections we suggest a 1 mbps/1 mbps (up/down)
  • For group video connectivity we suggest 1 mbps/2 mbps (up/down)

For more information, see the official Google Hangouts tech specs page.