System Requirements for Online Courses
It is recommended that all software (operating system, browser, Flash, Java, etc.) be completely up to date before the start of each online class. Most online courses use Canvas for assignments, discussion and watching video. Some online courses require synchronous sessions or live meetings as well (check your curse descripton or schedule). Synchronous sessions are hosted online using Adobe Connec, so it is easy to login from any location.
This Learning Management System is used to host your course resources, video segments, discussion boards and other assignments
- We recommend a minimum screen size of 1024x600, which is the average size of a netbook.
- We also recommend an internet connection no slower than a 512 Kbps download speed.
- Windows XP SP3 and newer, Mac OS X 10.6 and newer, ChromeOS, iOS 7 and newer, and Android 2.3 and newer are supported.
- The following browsers are supported:
- Internet Explorer 10 and 11
- Chrome 37 and 38
- Safari 6 and 7
- Firefox 32 and 33
- Flash 14 and 15
- Respondus Lockdown Browser
For Adobe Connect
Used for synchronous, live class meetings.
- For the best possible classroom experience, students are recommended to use a headset with a microphone. We recommend the Logitech ClearChat USB headset for best results.
- We recommend a wired broadband internet connection with no slower than a 512 Kbps download speed. Cellular connections (4G, CLEAR, etc.) may not be fast or stable enough for a smooth class experience. Use at your own risk
- We recommend Firefox for maximum compatibility and stability.
- Users have experienced issues on both PCs and Macs with Chrome.
- Windows 7 and newer as well as Mac OS X 7.4 and newer are supported. Ubuntu 12.04; Red Hat Enterprise Linux 6; OpenSuSE 12.2 are also supported.
- There are mobile Adobe Connect apps for iOS (iPhone and iPad) and Android.
- Adobe Flash Player 11.2 or newer is required.
For more information, see the official Adobe Connect tech specs page.
For Remote Proctor Now
A remote proctoring solution used in some classes.
- Windows Vista or newer, Mac OS X 10.7 or newer.
- Internet Explorer 8 or newer, Safari 5 or newer.
- Flash 11.1 or newer, or Quicktime 7.6.3 or newer.
- Minimum 200kbps Internet upload speed.
- Date and Time must be accurate for your local time zone.
- .Net Framework 2.0 or newer is required on PCs.
For more information, see the system requirements page.
A remote proctoring solution used in some classes.
- A webcam with 1280x720 resolution.
- Windows 8 or OS X 10.9 or newer.
- 1.6MBps Internet download and upload speeds.
- 2GB RAM.
For more information, see the official ProctorU tech specs page.
BlueJeans is a video conferencing solution used in some classes.
- Internet Explorer, Google Chrome, Firefox, & Safari
- iOS and Android
- Microphone & speakers required; headphones recommended; webcam optional
- Telephone connection for audio is available
For more information, see the official BlueJeans tech specs page.
For Google Hangouts
Google Hangouts is a video conferencing solution used in some classes.
Supported browsers and operating systems
Hangouts supports the current version and the 2 previous major releases of the browsers listed below on a rolling basis.
- Google Chrome
- Microsoft Internet Explorer (IE)
- Mozilla Firefox
Hangouts supports the current version and the 2 previous major releases of the operating systems listed below on a rolling basis.
- Mac OS X
- Ubuntu and other Debian based Linux distributions
Specifications for sending and receiving messages
- You can have a group Hangout with up to 100 people.
Requirements and specifications for video calls
There are a few specifications and limitations of video calls that you should be aware of:
- Video calls can have a maximum of 10 participants.
- There's a 150 minute check-in to make sure you're still there (for Google Apps for Work, the check-in is after 12 hours).
- You need to have a broadband connection to the Internet.
Processor Minimum Requirements:
- Any 2 GHz dual core processor or greater.
- For 1:1 connections we suggest a 1 mbps/1 mbps (up/down)
- For group video connectivity we suggest 1 mbps/2 mbps (up/down)
For more information, see the official Google Hangouts tech specs page.
National Distance Learning Week Events
Arts & Sciences Online Learning's celebration of National Distance Learning Week
Please save the Date(s) for Arts & Sciences Online Learning's celebration of National Distance Learning Week (November 10th - 14th):
Monday 11/10 - 3:00 - 5:00 pm - Online Learning Studio Open House. Visit the Arts & Sciences Online Learning studio and learn about the latest credit online courses, massive open online courses, digital learning projects, and more. @ 3624 Market Street, Suite 5W (5th Floor)
CANCELED Tuesday 11/11 - 10:00 - 11:30 am - Teaching Online for Credit and in Coursera. A panel discussion featuring Dr. Carol Muller (Music and Africa Center) and Dr. Peter Struck (Classics), moderated by Dr. Peter Decherney (English and Cinema Studies) @ Kislack Center, Van Pelt Library (6th Floor). STAY TUNED FOR A RESCHEDULED EVENT IN THE SPRING
NEW TIME Thursday 11/13 - 12:00 - 1:00 pm - Reflections on Revolutionary Ideas. A discussion with Dr. Alex Guerrero (Philosophy and Medical Ethics and Health Policy) and students from his recent massive open online course (MOOC). Click here to access the online discussion.
Thursday 11/13 – 6:00 – 7:00 pm – Teaching and Learning Online: Roundtable Discussion in Adobe Connect with Dr. Kristine Rabberman (Director of Academic Affairs for PLE) and her students. Experience Adobe Connect, a frequently used platform for synchronous online classes, and participate in a discussion about the experience and advantages of taking classes online at Penn. Join at https://pennlps.adobeconnect.com/demo
Friday 11/14 - 3:00 - 4:30 pm - Structured, Active, In-Class Learning (SAIL) panel feat. Dr. Rogers Smith (Political Science), Dr. Rebecca Stein (Economics), Dr. Cathy Turner (Center for Teaching and Learning and English) moderated by Dr. Julie McGurk (Center for Teaching and Learning and Biological Basis of Behavior) @ Active Learning Classroom 208 in the ARCH (2nd Floor)