AirPennNet Updates to Impact Android Devices

  • Faculty & Staff
  • Students & Alumni

Starting on Wednesday morning, May 20th at 7:00am, users of Android devices will need to update their wireless connection settings in order to access AirPennNet or Eduroam. This is because of a configuration change that ISC has to make to the authentication servers for AirPennNet. The devices that will be affected include things like Samsung Galaxy phones and tablets. Users of devices with other operating systems (ie Windows, Mac OSX, iOS, Linux) will not be affected. 

To update their wireless connection settings, Android users will need to connect to the AirPennNet Help network to update. Click here for information how to use AirPennNet Help.

If you are unsure whether your device will be affected, or if you need help updating your device, please contact your LSP

Similarly, Penn users of eduroam who also have their Android devices configured to connect will need to obtain the latest configuration package from the eduroam service page:

Note that you cannot make the change in advance. This is because the technical configuration change is that ISC needs to update the SSL certificate on the servers used for wireless authentication to AirPennNet. For most users, this change will not have any effect, but unfortunately Android devices do not support a secure configuration that allows them to connect with both old and new certificates. Therefore, the update has to be made on these devices once the certificate is changed.