Robin Leidner

profile summary

Robin Leidner's research concerns the relation between structural conditions of employment and its interactional components, as well as how work arrangements draw on and affect cultural understandings of the ways people do and should relate to each other. In Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life, she examined what happens when organizations try to standardize interactions between workers and customers.  Her current research involves low-status jobs in which people had incentives to separate themselves from the identity their work conferred.

Department(s)

Sociology

Executive Board Term End

S2018

Faculty Research Field(s)

relationship between work, gender, and identity