There is 24/7 technical support available for your course. If you encounter technical difficulties and need immediate assistance, please call 1-833-283-2987. You can access our Knowledge Base  Penn LPS Online Helpdesk (links to an external site)  to try troubleshooting on your own or live chat with a technical support staff member. In addition, you can reach out to us via email at and we will respond to you within 24 hours.

If calling from outside the United States, we strongly recommend using a VOIP or other web-based phone service such as Skype to avoid international charges.