Help

There is 24/7 technical support available for your course. If you encounter technical difficulties and need immediate assistance, please call 1-833-283-2987. You can access our Knowledge Base  Penn LPS Online Helpdesk (links to an external site)  to try troubleshooting on your own or live chat with a technical support staff member. In addition, you can reach out to us via email at online-learning-help@sas.upenn.edu and we will respond to you within 24 hours.

If calling from outside the United States, we strongly recommend using a VOIP or other web-based phone service such as Skype to avoid international charges.