Penn's Coronavirus COVID-19 Update
2020 SAS summer courses will take place remotely. For undergraduates, please check Penn InTouch for updated summer course information. For graduate and professional students, please consult your schools and programs. Summer study abroad remains cancelled.

The College of Liberal and Professional Studies staff is working remotely to comply with University protocols as we navigate the COVID-19 virus. Penn is committed to maintaining a safe campus and workplace for faculty, students, staff, and visitors. While we are not onsite, we are still available Monday through Friday from 9 a.m. - 5 p.m. by phone and online in case you need support: (215) 898-7326 or lps@sas.upenn.edu.

Visit coronavirus.upenn.edu, the University's dedicated coronavirus COVID-19 web page, for the latest updates.

The Performance Imperative

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Online: 
No
Course Number: 
GAFL 735 900
Instructor: 

Stitt, Matthew

Course Description: 

This is a "hybrid" course, with synchronous, online meetings and once-monthly, on-campus meetings in Philadelphia, PA. Also, please note there is an additional $150 online course fee.This course will examine the role of performance management within public organizations (government and nonprofit), including why measuring and managing performance is critically valuable to high-functioning organizations’ success. With the increasing pressures on nonprofit and government organizations to continue to produce more with less, performance management systems are becoming a staple within organizations looking to drive better outcomes for their constituents. The goal of a highly functioning performance management system within a public organization is to establish a system of continuous monitoring designed to routinely measure specific quantitative and qualitative indicators in real-time – Key Performance Indicators (KPIs) – in order to improve the organization’s ability to achieve specific outcomes through continuous improvement and timely, data-based decision-making. This course will use a diversity of course materials, including real-life examples and case studies to: (a) demonstrate how organizations have successfully implemented performance management systems, (b) indicate the importance of using real-time, valid and reliable data, and linking performance results with effective budget resource allocation (e.g., program and outcome-based budgeting) and constituent satisfaction, and (c) explore practices on how to best protect valuable aspects of performance management systems despite changes in leadership.Summer 2019 on-campus meetings will be held all day from 9:30 AM - 1:00 PM and 2:00 PM - 5:30 PM (break for lunch from 1 - 2) on the following 3 Satursdays: May 25 (Memorial Day weekend), June 22, and July 27. Class will also meet online weekly on Monday evenings from 7:45 - 8:45 PM.This course has seats reserved for Fels' students and gives priority to grad students. Please contact Vincent George at vigeorge@sas.upenn.edu to request a permit. Seats are not guaranteed to post-bacc or undergraduate students.

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Penn Summer

3440 Market Street, Suite 100
Philadelphia, PA 19104-3335

(215) 898-7326
summer@sas.upenn.edu

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