working papers
No. 4. "Puffery, Pragmatics, Regulation and Reference," Richard Parmentier,
1986. It is a commonplace for analysts of contemporary American
culture to point out the powerful impact of advertising on the
development of a "culture of consumption" characterized by the shift
from production to consumption as the source of socially recognized
values and the creation of artificial or symbolic needs unrelated to
relatively more objective use-values. What is less clear, however, is
precisely how advertising succeeds in this manipulation of the
collective consciousness, that is, how the pragmatic functions of
advertising communication are achieved. My argument here is that the
effectiveness of advertisements cannot be understood apart from what
Silverstein (1979) has called "linguistic ideology," that is, a
culturally determined, historically grounded set of interpretive
standards for understanding linguistic and by extension visual
communication. In other words, messages of any sort are received in the
context of explicit and implicit understandings of how language and
non-verbal codes function. To make an argument parallel to Silverstein's
(1985) paper on gender categories and Mertz and Weissbourd's (1985) work
on legal ideology, I will argue that modern consumers' understanding of
advertising is significantly skewed by an institutionally regimented
view of the nature of commercial speech and, further, that this official
ideology is so far from being an accurate account of the form and
function of advertising messages that their manipulative potential
derives at least in part from enforced consumer misunderstanding. And
the argument will go one step further to claim that the senders of
advertising messages, namely, the agencies representing commercial
interests, are fully aware of this disjunction between the nature of
advertising and the available interpretive standards and have in fact
structured their commercial messages to maximally exploit this gap. The
global pragmatic function of advertising becomes, then, a result of the
combination of its "communicative character" (e.g. the ways language is
employed, the role of visual images, and the presentation of value-laden
symbols) and the surrounding ideology which reinforces consumers'
interpretive standards (e.g., assumptions about whether or not ads are
to be believed, awareness of the official informational function of
commercial speech, and knowledge of existing government
regulations). The basis for the argument which follows consists of
a study of the legal and regulatory decisions dealing with commercial
speech, a review of empirical research done by others on the impact of
certain deceptive forms of advertising on consumer beliefs, and
continuing analysis of linguistic and visual forms of contemporary
advertising on television and in magazines. In all three of these areas
my research is at a beginning stage and the conclusions of this paper
are entirely provisional and suggestive of further work. Click here to
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