· IDs and Email Accounts

· Practical Information for Your Syllabus

· Electronic Resources and Support Services

· Your Students

· Exams and Grading



Obtaining Your PennCard

Your PennCard is your official University of Pennsylvania identification. It is required for access to certain University facilities, to borrow books from the library and to search certain online resources through the Penn library. Once you have an active payroll record at the university, you will be eligible to request your PennCard. Bring valid photo ID to the PennCard Center - 150 Franklin Building, 3451 Walnut Street, 215-417-CARD – and they will issue you a card. There is no charge for your initial PennCard. To renew your PennCard, simply go to the PennCard center with the request. As long as your payroll record is current, you will be permitted to renew the card. You do not need to be teaching in the term that you request the renewal.

Registering Your PennKey

PennKey is an identity verification system used to limit access to a wide range of electronic services to eligible members of the Penn community. Your PennKey will consist of a username and password selected by you (though governed by certain rules). Access to most electronic services at Penn will require a PennKey password, so you should select and register your PennKey as soon as possible.

Establishing Your Email Account

To establish an email account, click the "Account Registration" link on the Faculty-Staff Service Center homepage.
Please note: You must have a valid PennKey in order to access this site.




Important Dates

Ordering Books

There are three bookstores on or near campus used by Penn faculty to order course books:

Penn Bookstore

The official bookstore of the University of Pennsylvania; run by Barnes and Noble.
3601 Walnut Street/3895 at University Square
Phone: 215 898.7595
Fax: 215 898.6997

House of Our Own
An independent academic bookstore located in a Victorian house on the edge of campus.
3920 Spruce Street
Phone: 215 222.1576

Penn Book Center
An independent academic bookstore serving the University community since 1962.
130 S. 34th Street
Phone: 215 222.7600

Reserve Readings

Van Pelt Library will help you make print and electronic reserve materials available to your students. For details, read the course reserve information.


Blackboard provides secure and user friendly tools for publishing course content to the Web and for facilitating communication among course participants. For more information, read the library's courseware information. Instructors must formally request a Blackboard site at the beginning of each term using the course request form on the courseware information page. Urban Studies office staff can assist with copying and scanning articles to prepare them for uploading to the Blackboard site.


Many faculty choose to collect articles and other documents used for class into coursepacks which will be available for students to purchase. These can be supplied by:

Wharton Reprographics

3620 Locust Walk
Phone: 215 898.1251

Campus Copy Center

3907 Walnut Street
Phone: 215 386.6410

Course Affiliations

Communication within the Curriculum (CWiC) provides opportunities for students to develop their oral communication abilities by providing instructional and advising support to courses requiring oral presentations.




Classroom Technology Services

Penn offers a wide variety of technology equipped classrooms. Individual classrooms normally have instructions posted for use of installed equipment and also the phone number of a person to contact for technical assistance. Urban Studies is supported by the Social Sciences computing staff in McNeil. If you require assistance, they can be reached at 215-898-6454. If you wish to have a tech assistant before your class begins, you may schedule in advance through email at sschelp@ssc.upenn.edu

For a searchable database of classrooms and equipment, see Classroom Technology Services. Before the start of each semester, Urban Studies staff will contact instructors to request classroom preferences for each course. The Registrar’s office assigns the classrooms with those preferences in mind but there is no guarantee that each first choice will be met.

Center for Teaching and Learning

The mission of the Center for Teaching and Learning (CTL) is to help standing faculty, adjunct faculty, and teaching assistants achieve excellence in the classroom and in other venues where teaching takes place. Their regular events include Faculty-to-Faculty Lunches, Junior Faculty, and Graduate Student Workshops.

"Talk About Teaching"

"Talk About Teaching" is a continuing series of essays in Almanac (a weekly publication for Penn faculty and staff).

Faculty Responsibilities

Guidelines for Responsible Behavior by Standing Faculty in the School of Arts and Sciences. Prepared by the Dean's Task Force on Faculty Responsibility.

Teaching Evaluations

Beginning with Spring 2009 term, the College's official teaching evaluations will be available electronically for students to complete and submit. The process is entirely anonymous and faculty will not have access to the results until after the semester ends and grades have been submitted. Students are notified by email when evaluations are accessible and they will not be able to view their final grades until the evaluations have been submitted. Students may opt out of the process, but are strongly urged to participate. Please refer to the Evaluation FAQ for additional information. Instructors will be notified when evaluation results are available. They will be posted on the faculty portal under My Course Evaluations. PennKey log in is required.




Courses InTouch

Courses InTouch is your interface with course and student data. Access requires a PennKey ID and password and you must be listed as the instructor of record for your course. Go to Class List for your students' names, email, academic advisor, and photo. It will also generate an email list (listserv) for your class. Courses InTouch will allow you to send a Course Problem Notice to a student who is having difficulties or is failing to attend class. An email sent through this system will automatically send a copy to the College advising office to be retained in the student’s record. In addition to using the course problem notice, instructors may refer students to CaseNet (see below) for additional support services.

Grades and grade changes are filed via Courses InTouch as well.

For help using CIT, consult the User's Guide.

For help using online grading, consult the Quick Guide or for more information, including partial grade submission and grade change procedures, see the complete User's Guide.

Tutoring Center

The Tutoring Center offers Penn students a variety of peer tutoring services to supplement the academic support provided by Penn faculty, teaching assistants and learning instructors. All Tutoring Center services are free for matriculating undergraduates. Tutorials are generally offered for the core introductory and intermediate undergraduate courses. Tutoring for upper level courses is available on a limited basis.

The Penn Writing Center 

A good source for students who demonstrate deficiencies in writing, the Penn Writing Center offers 45 minute interactive tutoring sessions. Trained tutors offer individualized guidance in any aspect of the writing process, from understanding assignment instructions, developing topic ideas, style, organization, to final proofreading tactics.

Counseling and Psychological Services

Counseling and Psychological Services (CAPS) provided include: individual and group counseling and therapy; crisis intervention; structured workshops; psychological testing; medical reviews; and consultations.

CASENET: Academic Support in the College

CaseNet is an academic support team in the College charged with providing a centralized response to all College students in academic difficulty. Faculty are encouraged to contact the advisor on call with concerns about a particular student who may demonstrate the need for additional academic or personal support resources. The CaseNet site lists a variety of examples of why an instructor may refer students to this office.

Office of International Programs

The Office of International Programs (OIP) provides services to students related to immigration and employment status, social and personal adjustments to a new culture, and practical matters related to their stay in Philadelphia.

President's Fund for Student-Faculty Interaction

The President's Fund for Student-Faculty Interaction hosts the "Take your Professor to Lunch" and "Take your Class to Lunch (or Dinner) programs. They will fund student-faculty meals held in the faculty club or campus dining halls. Check the website for additional details.




Final Exams

Rules governing final exams.

Due dates for grades

Grades are filed online via Courses InTouch. Only the instructor of record has access to the grade posting application. For help using online grading, consult the Quick Guide or for more information, including partial grade submission and grade change procedures, see the complete User's Guide.

Grades are due from faculty as follows:

  • Fall term due the first working day in January after the winter break.
  • Spring term due by 12:00 noon 3 days from the last day of final exams.
  • Summer sessions due by 12:00 noon 3 days from the last day of the session class.

Academic Integrity

The Office of Student Conduct offers "Guidelines for Faculty on Academic Integrity," including what to do if you suspect cheating has occurred, how to report a case, and information on grading.

See also: Code of Academic Integrity